A CareSuite by QuickMAR Case Study
This featured Group Home in Arizona teaches their residents how to become independent and live on their own. The have approx. 20 group homes in Arizona.
Before CareSuite, residents needed to sign a paper before receiving their medication, and the resident didn’t like that process. The complexity of passing meds sometimes prevented residents from taking their medication. Training new employees was extremely difficult. Training averaged 3-4 days, but with CareSuite employees were trained in 45 minutes. The staff loves that they are alerted before med errors occur. They also like that they can print out records for each resident. Passing meds went from an average of 20 minutes to 5 minutes.
The staff completed a one-hour CareSuite training class. If they had any other questions, they called CareSuite support. The pharmacy transferred all the data from paper to the electronic system for them. Residents provided positive feedback and noticed the difference in the switch to CareSuite.
The alarm that goes off when a medication isn’t dispersed increases employee awareness and responsibilities. Errors were reduced at the facility by 85-90% monthly. Daily med errors were reduced to 4 to 5 total errors a month. These errors were easily correctable with a notification from CareSuite. Order refills are made simple since CareSuite is connected to the pharmacy.
Advice for Others from this Group Home
Utilize CareSuite on both a tablet and computer for easy access.