Hardware and Software Requirements for CareSuite

Minimum Specs

Computer requirements (These requirements do not take into account the needs of any other software that exists or may be added later to the computer)

  • Operating System:   Windows 7 SP1 or newer with the most recent critical updates installed. -Windows 10S is not yet supported at this time.
  • RAM:  2 GB
  • CPU:  With 1 core, 2 GHz
  • Disk Space: 1 GB
  • Monitor Resolution:  1280 x 1024 or higher with 16 bit color.
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall:  Any Firewall must be configured to allow access to the QuickMAR data server. (See help file for details.)
  • .Net Version:  4.61 or newer

Misc

  • Each facility must have at least one computer connected to a printer.
  • A bar code scanner is recommended but not required.

Computer requirements (These requirements do not take into account the needs of any other software that exists or may be added later to the computer)

  • Operating System:   Windows 7 SP1 or newer with the most recent critical updates installed.  -Windows 10S is not yet supported at this time.
  • RAM:  2 GB
  • CPU:  With 1 core, 2 GHz
  • Disk Space: 1 GB
  • Monitor Resolution:  1280 x 1024 or higher with 16 bit color.
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall:  Any Firewall must be configured to allow access to the QuickMAR data server. (See help file for details.)
  • .Net Version:  4.61 or newer

Misc

  • A bar code scanner is recommended but not required.
  • CareSuite Interfaces require access to the appropriate data from the pharmacy software, either by direct database access or file-based access. Your anti-virus software & firewall must be configured to allow access to the QuickMAR data server. (See help file for details.)
  • It is highly recommended that the pharmacy have the ability to print bar codes on their package labels

Via Citrix/VMWare/Hyper-V – This is more of a general guide, as each platform has different variations on these settings, but these settings can have a significantly negative affect on the look and performance of CareSuite if not done correctly.

  • Operating System:   Windows 7 SP1 or newer with the most recent critical updates installed.  Windows Server 2008 R2 or newer with the most recent critical updates installed.  -Windows 10S is not yet supported at this time.
  • RAM:  1 GB,  or “Give All” from host.
  • CPU:  1 Core, 2 GHz or  higher, or “Give All” from host.
  • Disk Space: 1 GB
  • App Window  Resolution:  1280 x 1024 or higher with suggested window size at 98%
  • Client System Monitor Resolution:  Must be at least equal to or higher than the App Window Resolution
  • Color:  16 bit color
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall:  Any Firewall must be configured to allow access to the QuickMAR data server. (See help file for details.)
  • .Net Version:  4.61 or newer
  • Remote Connectivity:  Low latency is critical, so please keep this mind when configuring compression & encryption options.
  • *warning* MedAssure should not be enabled in this configuration.  Most virtual application platforms have the ability to queue data during network outages anyway, so check with your IT admin for details about that functionality.

Special NOTE: Windows XP is not supported by Microsoft and is not supported for use with CareSuite.

Recommended Specs

Computer requirements (These requirements do not take into account the needs of any other software that exists or may be added later to the computer)

  • Operating System:   Windows 10 with the most recent critical updates installed.  -Windows 10S is not yet supported at this time.
  • RAM:  8 GB or more (Most improvement for your dollar is achieved here)
  • CPU:  with 4 cores, 3.5 GHz
  • Disk Space: 1 GB
  • Monitor Resolution:  1920 x 1080 or higher with 32 bit color.
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall:  Any Firewall must be configured to allow access to the QuickMAR data server. (See help file for details.)
  • .Net Version:  4.72 or newer

Via Citrix/VMWare/Hyper-V  –This is more of a general guide, as each platform has different variations on these settings, but these settings can have a significantly negative affect on the look and performance of CareSuite if not done correctly.

  • Operating System:   Windows 7 SP1 or newer with the most recent critical updates installed.  Windows Server 2008 R2 or newer with the most recent critical updates installed.  -Windows 10S is not yet supported at this time.
  • RAM:  4 GB, “Give All” from host.
  • CPU:  4 Cores, 3.5 GHz or  higher.   “Give All” from host.
  • Disk Space: 1 GB
  • App Window  Resolution:  1900 x 1080 or higher with suggested window size at 98%
  • Client System Monitor Resolution:  Must be at least equal to or higher than the App Window Resolution
  • Color:  32 bit color
  • Internet Bandwidth:  1Mbps (down) for every 10 patient beds being served  (This is in addition to any other bandwidth requirements you may have)
  • Anti-Virus Protection:  Anti-Virus protection must be installed and running.
  • Firewall:  Any Firewall must be configured to allow access to the QuickMAR data server. (See help file for details.)
  • .Net Version:  4.72 or newer
  • Remote Connectivity:  Low latency is critical, so please keep this mind when configuring compression & encryption options.
  • *warning* MedAssure should not be enabled in this configuration. Most Virtual application platforms have the ability to queue data during network outages anyway, so check with your IT admin for details about that functionality.

For questions about firewall requirements, please review the following document located on our Customer Portal:
https://support.quickmar.com/hc/en-us/articles/235046748-FIREWALL-REQUIRED-EXCEPTIONS-FOR-CARESUITE